A PIR is a passive infrared sensor, sometimes known as a motion sensor which detects objects that emit heat such as people and animals. This device is usually installed at ceiling height in the corner of a room to maximise the detection field.

Having an intruder alarm installed in your business premises may reduce your insurance premium as the alarm helps to reduce the risk of your property being broken into. However, there is no guarantee that having an intruder alarm installed will have any effect on your premium as it will vary depending on the provider. Talk to your insurance provider as to any savings and what system they would recommend.

There are four ways to arm and disarm your intruder alarm. You can do this via your control panel, just key in your alarm code into the panel to arm the alarm and do the same again to disarm. You can also use your remote key fob by pressing the button corresponding to the action you want to take or if you have a proximity tag, you can arm/disarm your alarm by presenting the tag to the reader.

A key fob is a wireless remote device that can be carried around with you to arm and disarm your intruder alarm. It works like a remote control with buttons to push for the setting you require. When your key fob displays a red LED the system has been armed, if the LED is green the system has been disarmed. If the LED display is amber this could mean there is a fault with the system. The buttons on your key fob can also be locked to stop any accidental button pushing, to do this push any two buttons that are diagonal to each other and wait for the red light to flash indicating the fob is locked.

If you would like to add additional key fobs, contact Target Security through our published Malawi support channels for assistance and a quotation.

If you would like to change key-holder details, contact Target Security through our published Malawi support channels and provide the relevant account and contact information so our team can update the records securely.

If you have any problems with your alarm, contact Target Security through our published Malawi support channels so our team can assess the issue and coordinate technical assistance.

Should your alarm activate, our operators in our Alarm Receiving Centre will contact you or your nominated key holders to inform you. Where response arrangements are required, escalation and emergency-contact procedures are agreed with the client and coordinated with relevant local authorities where appropriate.

Checking to make sure the batteries have enough life in them (if wireless system) – if a component in your systems battery dies it can create a gap in the system circuit which may then trigger a false alarm. Ensure you check your sensors regularly and look for signs of wear and tear that may also trigger a false alarm.

The system has a battery backup which usually will last up to 8-12 hours depending on the battery charge.

No. Signalling and connectivity options are selected according to the site, available networks, resilience requirements and the agreed monitoring configuration.

Batteries will usually last around two years depending on activations and are regularly changed on the annual engineer’s maintenance visit/s.